DMR Reset Systems

Shipping, Returns & Lifetime Warranty

CLEAR POLICY. REAL SUPPORT.

All Sales Are Final. Your Lifetime Warranty Remains.

We want every customer to understand the product, confirm compatibility, and know exactly what support is available before placing an order.

ORDER STATUS

Track Your Order

Enter the order number from your receipt and the billing email address used at checkout. Both are required to protect your order information.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Tracking can take time to activate after a label is created or the carrier accepts the package.

01

Shipping

Beginning July 14, 2026, orders received during our Monday–Friday processing schedule are processed and shipped the same day. If an order cannot ship that day, we will email an update explaining the delay and expected next step.

Tracking information is sent after it is added to the order and may take time to activate with the carrier. Carrier delivery estimates are not guaranteed.

We ship only to destinations where the product may lawfully be shipped. An order may be canceled if the destination or circumstances make fulfillment unavailable or prohibited.

02

All Sales Are Final

We do not accept returns or exchanges. Customers are responsible for confirming product compatibility and understanding what they are purchasing before placing an order.

If you are uncertain about the intended application, contact our support team before purchasing so we can help clarify the product information available for your model.

03

Lifetime Warranty

We provide a lifetime warranty for eligible defects or breakage that occurs during normal, intended use, subject to review. Warranty service is a repair-or-replacement remedy and does not create a right to return a product for a refund.

Keep your order information. We may request photographs or additional details so our support team can evaluate the claim.

04

We Will Help You Get It Running

Forced-reset components can be model-specific and may require professional fitment or tuning; they are not universally plug-and-play. Our team will work with you to identify the appropriate product-specific support.

Support is available Monday through Friday, 10 a.m.–6 p.m. Central. If you are not trained or comfortable working on a firearm, use a qualified gunsmith.

START A CLAIM

What to Send Us

  1. Your name, email address, and order number.
  2. The product or component model.
  3. A clear description of the issue and when it occurred.
  4. Photographs or other details if our support team requests them.

Submitting complete information helps us review your claim and respond more efficiently.

Warranty & Support Form

This policy applies to support and warranty requests submitted directly to DMR Reset Systems. Coverage decisions are made after review of the specific circumstances.

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